What is a change framework in Salesforce strategy?

A change framework in Salesforce strategy is correctly identified as a systematic approach for managing transitions to new processes. This framework is critical because it provides a structured way to handle the complexities associated with implementing changes. Organizations often face challenges when transitioning to new technologies, processes, or methods, and a change framework serves as a roadmap to guide stakeholders throughout that journey.

This approach typically includes a series of steps such as assessing the current state, planning for the transition, implementing changes, and evaluating the outcomes. By following a change framework, organizations can minimize disruption, improve user acceptance, and foster a smoother integration of new systems or processes. Such frameworks often incorporate best practices, strategies for communication, and tools to facilitate training and support for users affected by changes, ensuring a cohesive transition.

The other options reflect different aspects of Salesforce strategy but do not accurately capture the essence of a change framework, which is primarily focused on how to effectively manage and facilitate change within an organization.