What role do exclusion experts play in the design process?

Exclusion experts play a crucial role in the design process by focusing on creating more inclusive products and experiences. Their primary responsibility is to identify potential barriers and limitations that may prevent certain user groups from fully engaging with a product or service. By doing so, they help ensure that the product accommodates diverse needs and perspectives, enabling a broader audience to benefit from the design.

Their involvement is essential in promoting accessibility and inclusivity, which can enhance user satisfaction and expand the market reach of the product. By understanding the challenges faced by different user demographics, exclusion experts provide valuable insights that inform design decisions, leading to solutions that are usable and appealing to a wide range of users. This holistic approach not only contributes to better user experiences but also supports ethical design practices, ensuring that no group is marginalized in the product development process.