When there are strong differing opinions in a prioritization workshop, what should the designer do?

In a prioritization workshop, when strong differing opinions arise, working through the conflict within the workshop to reach a shared perspective is the most effective approach. This method facilitates open dialogue, allowing participants to voice their concerns and rationale behind their opinions. Engaging in this discussion promotes understanding and can lead to a consensus or a more informed decision-making process, as stakeholders are more likely to buy into a solution that reflects collaborative input.

Additionally, addressing differing opinions in real-time helps ensure that all voices are heard and can lead to innovative solutions that consider multiple viewpoints. It also strengthens the team dynamics, as it encourages respect and cooperation among participants, ultimately contributing to a clearer prioritization strategy that aligns with collective objectives.