Which factor is NOT typically considered when assessing the current state of an organization’s Salesforce usage?

When assessing the current state of an organization’s Salesforce usage, one key consideration is the effectiveness and efficiency of the system, which encompasses aspects like system performance, user adoption, and data quality. These factors are critical because they directly impact how effectively Salesforce is being utilized and the overall alignment with business objectives.

System performance relates to how well the Salesforce platform operates, including its speed, reliability, and functionality. User adoption examines how well users are engaging with the system; higher adoption rates often indicate that the platform is meeting user needs effectively. Data quality is essential as accurate and clean data leads to better decision-making and insights.

While employee training programs certainly play a role in an organization's overall success with Salesforce, they are not typically part of the immediate assessment of current usage. Training may be an indirect factor influencing user adoption and overall effectiveness, but it is not a direct measure of how Salesforce is currently functioning within the organization. The current state assessment focuses more on the tangible outcomes and indicators that arise from the actual usage of the system rather than on the training provided to users. Thus, employee training programs are considered less directly relevant in the context of assessing the active performance of Salesforce usage.