Which Salesforce tool is specifically designed for visualizing the customer journey?

Salesforce Journey Builder is specifically designed to visualize and manage the customer journey. This tool allows marketers to create, maintain, and optimize customer interactions across various channels and touchpoints throughout the customer lifecycle.

With Journey Builder, users can construct visual representations of customer pathways, incorporating data and insights from various sources to tailor experiences to individual preferences and behaviors. The capability to design these journeys with drag-and-drop functionality makes it intuitive and user-friendly, enabling marketers to customize interactions based on real-time data.

The other tools mentioned serve different purposes. For instance, Salesforce Analytics focuses on data analysis to derive insights, Salesforce CRM Insights provides overall insights into customer relationship management, and Salesforce Data Studio is geared towards data sharing and collaboration rather than journey visualization. Each of these tools plays a unique role within the Salesforce ecosystem but does not specifically cater to the visual representation of the customer journey as Journey Builder does.